Payment Policy
About Credit/Debit Card
To make the process transparent, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout.
To avoid uncertainty, card processing is performed through encrypted Shopify and approved provider systems, so Touchland does not store full card numbers or security codes. The financial institution controls authorization holds, additional checks, approval, and decline decisions.
Within this policy, provide current billing and contact details so authorization can be completed. We may stop a payment that cannot be approved or carries material fraud risk, and we collect taxes in accordance with applicable law.
For a clear pre-purchase understanding, an approved refund is returned to the original payment method and ordinarily posts through the bank or card issuer within 5-10 business days after we issue it.
Payment assistance: support@touchlandlife.shop or 9014510152, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
Merchant Information
Brand/store name: Touchland
Contact email: support@touchlandlife.shop
Phone: 9014510152
Physical address: 7806 S Wolcott Ave, Chicago, Illinois, 60620, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)